US airline pledges to reduce overbooking

The CEO of United Airlines has apologised again for the violent ejection of a paying passenger from a flight in April. Oscar Munoz was speaking at a congressional hearing into the airline industry.

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    The CEO of United Airlines has apologised again for the violent ejection of a paying passenger from a flight in April.

    Oscar Munoz was speaking at a congressional hearing into the airline industry.

    The airline pledged to reduce overbooking and protect consumer rights.

    Al Jazeera's Shihab Rattansi reports from Washington, DC.


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