BlackBerry pleads for customers loyalty

Smartphone company has written an open letter to customers asking them not to abandon it.

    Smartphone company Blackberry has written an open letter to customers pleading with them not to abandon it.

    The once dominant player in the market is struggling, racking up multi-million dollar losses.

    In the process of being sold, it wants customers to stick with them.

    Al Jazeera's Alan Fisher reports.

    SOURCE: Al Jazeera


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