Google launches ‘Crisis Info Hub’ to help refugees

Working with international organisations, Google plans to provide refugees with information critical for their journeys.

Migrants situation in Idomeni, Greece
Mobile phones are one of the few things most refugees bring with them on their journeys [Georgi Licovski/EPA]

Google has announced the launch of a “Crisis Info Hub” to help refugees seeking asylum around the world by providing critical information for their journeys.

The initiative aims to make information on issues such as transport and lodging easily accessible on smartphones, the company said on its blog on Friday.

“Working with the International Rescue Committee and Mercy Corps, we’ve developed an open source project called Crisis Info Hub to disseminate such information in a lightweight, battery-saving way,” the statement said.

So far, the website only has information on the Greek island of Lesbos, the main point of entry to Europe for refugees travelling on boats across the Mediterranean. More locations will be added shortly, the company said, asking volunteers with language skills to contribute.

The website offers information in English and Arabic on registration centres and legislation, accommodation, transport, medical care, and banking services.


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Google’s new platform comes after a month after a fundraiser run by the company managed to collect $5.5m in just two days for the refugee crisis. Google said the funds were used to support the work of organisations including Doctors Without Borders, Save the Children, and the UN High Commissioner for Refugees.

Europe is facing its worst refugee crisis in decades, with at least 680,000 people arriving by sea this year.

Many of them first land on the shores of Greek islands. Greece has seen a record 48,000 migrants and refugees arriving in the space of just five days, the International Organisation for Migration said on Friday.

More than half of those crossing from Turkey had landed on Lesbos, which saw 27,276 arrivals between October 17 and 21.

Source: Al Jazeera

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