New app shakes up Indonesia's motorbike taxi market

Go Jek app has connected more than one million users with 11,000 motorcyclists, but has angered traditional drivers.

    Motorbike taxis have long been a popular way to get around Indonesia's congested cities.

    Now, a new smartphone app, connecting motorbike drivers and their customers, is shaking up the industry.

    Only six months after it was launched, the Go Jek app has connected more than one million users with 11,000 motorbike drivers delivering services across the country.

    Customers place orders on their phones and motorbike taxi drivers accept them, taking people quickly to their destinations, or delivering food orders and packages - so people do not have to sit in their cars for hours.

    But the success of the new service has some downside, with drivers facing violence and threats from traditional motorbike taxi drivers who do not like the competition.

    Al Jazeera's Step Vaessen reports from Jakarta.

    SOURCE: Al Jazeera


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