A Facebook India executive has apologised to Muslim staff for sharing a post that dubbed Muslims in India a “degenerate community”, according to a report by BuzzFeed News.
The post, originally written by a police officer last year in response to nationwide protests against a new citizenship law, said for Muslims, “nothing except purity of religion and implementation of Shariah matter”.
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The Citizenship Amendment Act (CAA) passed last year by India’s Hindu nationalist government led by Prime Minister Narendra Modi fast-tracks nationality for non-Muslim minorities from neighbouring Pakistan, Bangladesh and Afghanistan. The United Nations has termed the law “fundamentally discriminatory”.
“The intent of my personal Facebook post was not to denigrate Islam,” Ankhi Das, the social media giant’s policy director for India and South and Central Asia, wrote in an internal message obtained by BuzzFeed News.
The intent of my personal Facebook post was not to denigrate Islam.
“It was to reflect my deep belief in celebrating feminism and civic participation. I value all perspectives I have heard over the past days about how the post was received and as a result I have deleted the post. I genuinely regret any hurt it may have caused, including to my Muslim colleagues in the company.”
‘Hate speech and Islamophobia’
Some Muslim employees of the company commented on Das’s apology. “As a company, we now need to do an honest reflection of hate speech and Islamophobia against Muslims on our platform,” an employee said as reported by BuzzFeed.
We cannot allow any manipulation of our hard-earned democracy through bias, fake news & hate speech.
— Rahul Gandhi (@RahulGandhi) August 18, 2020
Facebook is under fire after The Wall Street Journal reported earlier this month that Das refused to apply the company’s hate speech policies to Bharatiya Janata Party (BJP) politicians and other “Hindu nationalist individuals and groups”.
Facebook ignored its hate speech policy and allowed anti-Muslim posts on its platform to avoid ruining the company’s relationship with India’s governing party (the BJP), said the report by The Wall Street Journal.
“The company’s top public-policy executive in the country, Ankhi Das, opposed applying the hate-speech rules to [T Raja] Singh and at least three other Hindu nationalist individuals and groups flagged internally for promoting or participating in violence,” the WSJ report said based on interviews with current and former Facebook employees.
Singh, the BJP’s only legislator in the southern state of Telangana, is known for his anti-Muslim rhetoric. The WSJ said the right-wing politician had demanded mainly-Muslim Rohingya refugees be shot, called India’s Muslims traitors and threatened to demolish mosques in his Facebook posts and public speeches.
Das filed a police complaint saying she received death threats after the WSJ report drew social media fury. She has said that some individuals online had “intentionally vilified” her.
With nearly 300 million users, India is Facebook’s biggest market, while the social media’s messaging service, WhatsApp, has nearly 500 million users in the South Asian nation of 1.4 billion people. Critics have accused the social network of prioritising profit over ethics as it has allowed hate speech on its platforms.
On Instagram, owned by Facebook, a verified account, @HindustaniBhau, which has 3.4 million followers, recently called for violence against minorities. His post was only taken down after public outcry.
Journalist Rana Ayyub, writing in The Washington Post, accused Facebook of “debilitating Indian democracy”. “A platform that was once meant to spread ideas and opinions has now become a tool that enables and encourages fascism,” she wrote.
Last Friday, the social media giant said it was a “non-partisan platform where people can express themselves freely”.
“We take allegations of bias incredibly seriously, and want to make it clear that we denounce hate and bigotry in any form,” Ajit Mohan, Facebook’s India head, said in an online post.
We take allegations of bias incredibly seriously, and want to make it clear that we denounce hate and bigotry in any form.
“There is no place for hate speech on our platform. We have an impartial approach to dealing with content and are strongly governed by our Community Standards … We have removed and will continue to remove content posted by public figures in India when it violates our Community Standards.”
Mohan however, admitted the social media firm “needed to do more”.
Accusations of bias comes in the wake of criticism directed at Facebook for platforming white supremacists in the West and far-right groups in other parts of the world, including Myanmar, where Buddhist nationalists have demonised Muslim-majority Rohingya. Nearly one million Rohingya have been forced to flee after years of anti-Muslim hate propaganda online, including Facebook.
The BJP and four other Facebook pages with links to the party account for about 64 per cent of the total ad spend by the top 10 advertisers in the “social issues, elections and politics” category on the social media platform, reports @Krishn_ https://t.co/kBubnPTObb
— The Indian Express (@IndianExpress) August 27, 2020
In the United States and around the world, Facebook employees are raising questions about whether adequate procedures and content regulation practices were being followed by the India team, sources familiar with discussions told the Reuters news agency.
An open letter written to Facebook’s leadership by 11 employees on one internal platform, and seen by Reuters, demands company leaders acknowledge and denounce “anti-Muslim bigotry” and ensure more policy consistency.
The letter also demanded that Facebook’s “policy team in India (and elsewhere) includes diverse representation”.
On Tuesday, Delhi state legislature began proceedings against Facebook and recommended to summon officials from the company.
An Indian parliamentary panel will also question Facebook executives about the company’s hate speech regulation policies in India on September 2.
India’s main opposition Congress party has called for a parliamentary panel to investigate what it has described as favourable treatment by Facebook’s India team towards the country’s governing right-wing party.