Coronavirus fallout: Asia’s online lenders crushed by bad loans

Asia’s once-booming online lending sector sees revenues shrivel as financial start-ups cut costs and shed staff.

The coronavirus pandemic has pushed millions to the brink of poverty, and lockdowns across Asia have hollowed out businesses such as online lending companies as debtors default on loans [File: Noah Seelam/AFP]
The coronavirus pandemic has pushed millions to the brink of poverty, and lockdowns across Asia have hollowed out businesses such as online lending companies as debtors default on loans [File: Noah Seelam/AFP]

March started out rosy for the Indian arm of ClearScore, a company that offers online credit scores and loans.

Within weeks, the coronavirus pandemic had taken hold, drastically changing the picture for the online lending industry in Asia.

“In the second week of March, we were talking about what a great quarter it would be and a month later, I had to let go of the team,” said Hrushikesh Mehta, country manager for India at ClearScore.

The UK-based company shuttered its India business on April 13, as 10 out of 14 lending partners withdrew their products within three days of the launch of a nationwide lockdown.

Alternative lending companies and platforms across Asia are scrambling to raise funds and stave off bankruptcy as they face a wave of bad loans.

Sixteen lenders and investors in markets across the Asia Pacific said companies were laying off staff and cutting costs to survive.

Online lending had been one of the hottest sectors in recent years, as new players bet that a digital approach meant they could lend profitably to entities that banks found too costly or bothersome.

Asian online lenders raised more than four billion dollars in 2017 and 2018, with Indian and Indonesian companies being the most prominent, according to data provider Tracxn.

In India, there are nearly 500 online lending start-ups, and roughly 160 in Indonesia, many backed by Chinese money.

Some are peer-to-peer platforms (P2P), which match borrowers with individual lenders who hope to earn a higher return on savings; others use their own funds or partner with other institutions. Many combine all three approaches.

But as economies across Asia went into lockdown to limit the spread of the new coronavirus, many borrowers defaulted.

“I think it is only about 20 to 30 percent of [Indian online lenders] that are well capitalised, and the rest are going to struggle. Seventy percent are staring at an existential crisis,” one online lending chief executive said, speaking on condition of anonymity because of the sensitivity of the matter. “Since the lockdown started, demand is down by 90 percent and lending now is down by 95 percent.”

Dima Djani, CEO of sharia-compliant Indonesian business P2P lender ALAMI, described the situation as “natural selection”.

“This is a test. Those [who] come out unscathed will be the champions in a more saturated P2P landscape going forward,” he said.

Cost cutting in place

The International Monetary Fund expects Asia to record zero growth for the first time in 60 years, as lockdowns bring service sectors to a halt, exports plunge, and companies and individuals stop spending.

Small and medium-sized enterprises and workers in the informal economy have been particularly hard hit.

Asia-focused banks, including HSBC and DBS, have taken greater provisions against bad loans, but alternative online lenders are worse off than their traditional competitors.

According to data from financial regulator OJK, an estimated 4.22 percent of Indonesian online lenders’ loans were classified as non-performing in March, a situation in which borrowers have defaulted on payments of interest or principal on their loans.

That is up from 3.65 percent in December, and much higher than the 2.77 percent non-performing loan ratio for traditional banks.

“Most fintech companies provide smaller-sized loans for middle-low borrowers to fill the gap that banks could not reach. This cohort is, unfortunately, one of the most impacted by the pandemic,” said Markus Rahardja, of BRI Ventures, the corporate venture arm of state-owned Bank Rakyat Indonesia.

It is also harder for some lenders to get repaid.

“Because everything from the paperwork to lending happens online, consumers find it easier to default,” said Ashvin Parekh, a Mumbai-based independent financial consultant.

In many countries, online lenders that fall outside traditional bank regulations have fewer requirements about how much capital they must have on hand. That makes them more vulnerable to a wave of defaults, said Etelka Bogardi, a Hong Kong-based financial services regulatory partner at law firm Norton Rose Fullbright.

Survival of the fittest

Lenders must decide whether to lend more – there is demand from businesses and individuals desperate for cash – or hunker down.

“If you have lots of money and you have reporting requirements, you might choose the approach of issuing more loans,” said Jianggan Li of from Singapore-based venture outfit Momentum Works. “But that’s dangerous, the minute the loans are issued, people can’t pay back on time.”

Abheek Anand, head of Southeast Asian investments at Sequoia Capital, told a DealStreet Asia event he had warned portfolio companies to be careful and avoid temptation.

More cash is necessary for either strategy. But venture capital funds invested just $388m in online lenders in Asia in the year to May, a sharper decline than overall fintech investment.

“The last thing I want to be getting into at the moment is online lending,” said one China-based VC investor. “It’s just one turn of the glass, and you go from being the good guy supporting microfinance, to backing loan sharks.”

Source: Reuters

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